Wednesday, February 29, 2012

Important KB Articles of the Month January 2012

Exchange Server 2010


Journal message recipients in a distribution group cannot view decrypted message attachments in journal  messages in an Exchange Server 2010 environment
Event ID 4999 is logged on an Exchange Server 2010 Client Access server (CAS)
An error occurs when you create remote move requests in Exchange Server 2010 SP2
How to extend the Active Directory schema for the Hierarchical Address Book (HAB) on an Exchange Server 2010 server
Exchange Server 2010 databases grow very large when the Calendar Snapshot feature is enabled
Cross-Forest Availability for Exchange 2003 and/or 2007
A meeting reminder is set unexpectedly when you send an email message to an Exchange Server user
Outlook users experience poor performance when they work with a folder that contains many items on a server that is running Exchange Server


Exchange Server 2007


A meeting reminder is set unexpectedly when you send an email message to an Exchange Server user
Outlook users experience poor performance when they work with a folder that contains many items on a server that is running Exchange Server
Some e-mail messages become stuck in an Exchange Server environment

 
Exchange 2003


Event 1005 or 1013 is logged when you try to start an HTTP resource in an Exchange Server 2003 cluster
The Information Store service does not start as expected in Exchange Server 2003 SP2: The Information Store service does not start as expected in Exchange Server 2003 SP2 Stop error code 0x000000D1 when Windows Server 2003 is under a heavy network load
How to troubleshoot public folder replication problems in Exchange 2000 Server and in Exchange Server 2003
Outlook users experience poor performance when they work with a folder that contains many items on a server that is running Exchange Server
Some e-mail messages become stuck in an Exchange Server environment


Technology Updates of the Months of February 2012

 Mailbox Replication Proxy Service in a Nutshell

This month we want to focus in on one of the less known but quite important features in Exchange 2010 especially in these “move to the cloud” days. mean Office 365 but also private clouds. You see when you want to do an on-prem cross-forest migration or a move to Office 365, the so called “Mailbox Replication Proxy service” or in short “MRSProxy service” plays a very important role.

So what is this MRSProxy service anyway and why should we even care? The MRSProxy service helps facilitate cross-forest mailbox move requests. It’s useful when performing a cross-forest migration from either a pure Exchange 2010 source forest or a legacy Exchange 2003/2007 forest to an Exchange 2010 target forest or Office 365. When planning to move to Office 365 using the rich coexistence method, you don’t even have a choice. In this scenario, you must have the MRSProxy service running in the source Exchange forest when using the New-MoveRequest cmdlet to move mailboxes to Office 365.
So when you perform a cross-forest mailbox move using the New-MoveRequest cmdlet in Exchange 2010 or Office 365, you can either do a legacy remote move request or a remote move request. When doing a legacy remote move request, the Mailbox Replication service (MRS) in the Exchange 2010 target forest does the move similar to how it’s done in previous versions of Exchange. That is the MRS communicates directly with a domain controller in the source Active Directory forest and the mailbox server holding the mailbox that are to be moved.

If the source Exchange forest is running Exchange 2010 or Exchange 2003/2007 and has at least one Exchange 2010 Client Access Server deployed, you can do non-legacy remote move requests which involves the MRSProxy service. When the MRSProxy service has been enabled in the source Exchange forest, the MRS will be able to encapsulate all the communication in HTTP(S) packets which both simplifies and improves the remote moves significantly. More specifically, the MRSProxy service will well proxy all MAPI, ExRPCAdmin and LDAP requests, which means you don’t need to ask your network/security guys to open up for MAPI, LDAP etc. in the firewall. You just need port 443 and you‘re rolling.

More specifically, you will see the following workflow:

1. You initiate a New-MoveRequest in the Exchange 2010 target forest
2. The MRS on an Exchange 2010 CAS server in the target forest will communicate with the MRSProxy service on an Exchange 2010 CAS server in the source forest using SSL
3. The MRSProxy service in source forest will communicate with the MRS in the source forest
4. The MRS in the source forest will communicate with the respective mailbox server and domain controller on relevant ports (LDAP, MAPI etc.)
5. The mailbox data will be move from source forest to target forest using HTTPS

Before we finish this off, it’s worth noting that the way in which you enable the MRSProxy service on an Exchange 2010 CAS server has changed with Exchange 2010 SP2. Hope you found the information useful.

What is the BlackBerry Device Analyzer 5.0 SP2

The BlackBerry Device Analyzer is an application included with BlackBerry 7.1 smartphones. It is designed to assist in identifying possible issues with the BlackBerry smartphone. The tests included are as follows:

Internet Mail Account Issues - Detect internet mail account problems that can prevent BlackBerry users from receiving/sending emails

o Internet Mail Account Configuration Test

Battery Test - Run diagnostic tests on the battery in your BlackBerry

o Not Charging
o Battery Charging Too Slowly
o Battery Draining Too Quickly

Issues With Device Responsiveness - Runs tests to diagnose sluggishness on the device

o Test Device Responsiveness

Cellular Network Connection Issues - Test network connectivity

o Cannot Connect To Network
o Intermittent Connection Drops

Wi-Fi Connection Issues - Test and Tools for the Wireless LAN on your device

o Intermittent Connection Drops
o Wi-Fi® Diagnostics
o Ping
o Site Survey Tool
o DNS Lookup

Hardware - Test various hardware components on the device

o GPS Test
o Holster Test
o Playback Test
o SD Card Test
o Speaker Test

Tech Tips

Microsoft Exchange Server
Important Cross-Forest Free/Busy fix included with Exchange 2007 SP3 RU6
An error occurs when you create remote move requests in Exchange Server 2010 SP2
How to Configure SSL Offloading in Exchange 2010
Update Rollup 1 for Exchange Server 2010 Service Pack 2


Lync Server 2010Joining Meeting Audio From Lync Web App
The new and improved Contact List
Staying Active


Office 365

Office 365 and BlackBerry
RIM finally launches closer link to Office 365



IBM Lotus Domino

How to fix search in your Lotus Domino Administrator Help
Notes/Domino 8.5.2 FP3 Fix List
Retrieve or read Lotus Notes password


BlackBerry

How to perform a clean reload of the BlackBerry Device Software for Windows
Identifying and troubleshooting issues with the Enterprise Activation process
BlackBerry Enterprise Server (BES) 5.0 Service Pack 2 (SP2) Now Available for Exchange, Lotus Domino





Microsoft Exchange PST Capture Tool

Microsoft Exchange team recently released the long awaited Microsoft Exchange PST Capture Tool (initial version 14.03.0016.004). The tool can be used to discover and inject PST files in an Exchange 2010 Exchange Online mailbox or archive. For more information please refer this URL.


http://technet.microsoft.com/en-us/library/hh781036.aspx


http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=28767

HP Planning Tool for Microsoft Lync 2010

The HP Architecture Planning Tool for Microsoft Lync 2010 is a sizer that generates a quick and easy architectural blueprint of HP server and storage hardware recommendations based on the features and functionality required by Microsoft Lync 2010 topology. HP developed the HP Architecture Planning Tool for Microsoft Lync 2010 to assist customers with proper server and storage sizing by providing a way to fit the specific needs of every customer’s user profile. The core design logic implemented in the tool complies with Microsoft specifications.


http://h71019.www7.hp.com/ActiveAnswers/Microsoft-lync-2010.html

Microsoft Released: Update Rollup 1 for Exchange 2010 Service Pack 2

Microsoft has released Update Rollup 1 for Microsoft Exchange Server 2010 Service Pack 2 (SP2). This update is dated February 13, 2012. This article describes the following information about the update rollup:


• The issues that the update rollup resolves

• How to obtain the update rollup

• The prerequisites to install the update rollup

http://blogs.technet.com/b/exchange/archive/2012/02/13/released-update-rollup-1-for-exchange-2010-service-pack-2.aspx

http://support.microsoft.com/?kbid=2645995

RIM launches BlackBerry service for Office 365 users

Research in Motion (RIM) launched BlackBerry® Business Cloud Services for Microsoft Office 365--a new service for organizations to extend Microsoft Exchange Online to BlackBerry® smartphones.


The service ensures people have industry-leading business collaboration tools while on the go.

Some of the key features include:

• Integration within the Office 365 Administrative Portal for easy management

• Wireless synchronization with Microsoft Exchange Online email, calendar and organizer data from a BlackBerry smartphone

• BlackBerry® Balance technology, which presents a unified view of work and personal content on a BlackBerry smartphone while keeping the content separate and secure

• An intuitive, web-based console for IT administrators to provision, manage and secure BlackBerry smartphones from anywhere

• Online access to employee self-service smartphone security functions, allowing users to easily reset a device password or remotely lock or wipe a device in the event of loss or theft

• BlackBerry security and encryption as well as device manageability

The service is available at no additional charge to current medium-sized or enterprise subscribers of the Office 365 suite or standalone Exchange Online and works with BlackBerry smartphones on business or consumer data plans.
The service has been in beta since last October and its availability removes a hurdle that has existed in some companies that prevented them moving from on-premises Exchange to Office 365.


In any case, it’s good to see the service launched and to be fair to RIM, they have always done a reasonable job of supporting Exchange users. The architecture of the cloud service, including some good information that compares the different variants of BlackBerry servers, security configurations, and the data flow between device, BlackBerry cloud services and Office 365 is described in a document available on the RIM web site.

The diagram above, which shows the different components that are deployed within the solution, is taken from that document. It includes an SSL connection between RIM and Microsoft to enable messages to flow to and from BlackBerry devices.

Connectivity options for Office 365 deployments are enhanced with RIM’s new service and the decision by Microsoft to extend ActiveSync support to Plan K users. Seeing that RIM still has a large customer base that use BlackBerry Enterprise Server with Exchange 2003 and Exchange 2007, this announcement will increase the pace of transition from on-premises to cloud services.

I don’t see the same thing happening for companies that have deployed Exchange 2010 as these companies run the latest and greatest software and have already gone through the upgrade cycle to get there – and had good reason to stay with an on-premises deployment. They’ll probably stay as is until the time for the debate to resume again occurs when Microsoft introduces the next version of Exchange or it’s time to consider refreshing server hardware.